CHI PLAY 2026 · ten-year impact award

The Gamification User Types Hexad Scale, ten years on

Lennart E. Nacke · University of Waterloo

Six authors turned a practitioner’s model into a questionnaire

Gustavo F. Tondello HCI Games Group, University of Waterloo Rina R. Wehbe HCI Games Group, University of Waterloo Lisa Diamond and Marc Busch AIT Austrian Institute of Technology, Vienna Andrzej Marczewski Gamified UK, who designed the Hexad framework Lennart E. Nacke HCI Games Group, University of Waterloo

Twenty-four items score six motivations, and one person can score high on several

The first version rested on 133 people

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Tondello et al. (2016), CHI PLAY, pp. 229–233. doi.org/10.1145/2967934.2968082

Cutting six items strengthened the retest for five of six types

Test–retest reliability (Pearson r, 40 people), 30-item draft to final 24 items

Tondello et al. (2016), Table 2. The Player scale fell to .357 and was revised in 2019.

One respondent in 133 scored highest as a Disruptor

Each dot is one person, placed by their highest-scoring type. Disruptor scores averaged 14.9 of 28; every other type averaged 20 to 22.

The data moved 14 of 31 game elements out of the framework’s grouping

Correlations between type scores and element ratings in the 2016 study, significant cells only

The most reliable scale matched none of its game elements

Kendall’s τ between each type and its suggested elements, framework grouping → improved grouping

Tondello et al. (2016), Tables 1 and 7. Philanthropist α = .893, τ = .039. The improved grouping gained 9% overall.

Google Scholar, October 26, 2026

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citations, and every index counts them differently

Direct citations climbed to about 75 a year by 2021 and held there

Papers citing the Hexad paper each year, OpenAlex. 2026 runs to November 4.

The most-cited follow-ups became citation engines of their own

Citations to the eight most-cited follow-ups, split by the year they arrived

594 papers cite the Hexad paper directly

Each dot is a paper. Time runs clockwise from 2016. Bigger dots have more citations.

Those papers drew 6,870 more

The orange ring holds papers that cite a paper that cites the Hexad paper.

The second ring kept growing every year through 2025

cite the Hexad papercite those papers

One 2017 review pulled in 496 citations on its own

Nacke and Deterding, “The maturing of gamification research,” Computers in Human Behavior

Follow the most-cited descendant and the line runs nine generations to a 2026 museum study in Tashkent

Authors in 65 countries cite the paper

Citing papers with at least one author affiliated in each country, top 12

The questionnaire now exists in 17 languages

Documented minimum, October 26, 2026. Translation and validation are separate questions.

Gustavo and I kept rebuilding the scale, and Jeanine Krath made it shorter and stronger

Hexad‑12 halved the questionnaire and fit the data better

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Krath, Altmeyer, Tondello, and Nacke (2023), CHI. Better model fit, reliability, and validity than the 24-item scale. 23,196 valid responses on the public Hexad-12 data page by October 26, 2026.

Twenty-three thousand Hexad‑12 tests later, the Disruptor is still rare

Share of people whose single top type is each type: the 2016 study (133 people) and the public Hexad-12 test (12,454 people). Another 47% of the 23,502 test takers tie on two or more types. Cyan dots rose since 2016; magenta dots fell.

Live Hexad-12 test data, hexad.gamified.uk/data (Andrzej Marczewski), retrieved November 4, 2026.

Player motivation falls in every age band, while Philanthropist rises

Mean proportional Hexad-12 scores by age, 18,423 test takers who shared their age. The lines cross in the 21–29 band.

What the Hexad changed in my own research

Thank you, Gustavo, Rina, Lisa, Marc, and Andrzej

Explore the citation network: acagamic.com/hexad